Who Should Use this Site
The Site is hosted in the United States and contains general information that is appropriate for global access and use. If you are under the age of 18, you may use our site with the involvement of a parent or guardian. This Site is not intended for use by children under the age of 13, and we will not knowingly collect personally identifiable information from such individuals.
Active Information Collection
Active information collection points at this Site may include:
Email Reply Mechanisms
This Site may provide you with one or more e-mail reply mechanisms through which you may submit questions or comments. Information you provide via such e-mail reply mechanisms is typically all optional. We may use the information you provide in your e-mail to respond to your inquiry, and we reserve the right to retain whatever information you submit in your e-mail, including your name, e-mail address, and any comments or other information that you send via the e-mail reply mechanism.
Question, Comment, and Feedback Forms
This Site may post a form for you to use in submitting questions, comments, and other feedback about us, our affiliates, this Site, or our affiliates’ products and services, and other topics. We use such feedback information to improve this Site, and our affiliates’ products and services as well as for marketing and research purposes. Most information you provide in such forms is optional, but you will need to provide at least some personally identifiable information, such as your name, address, e-mail address, and phone number, so that we may respond to your inquiry.
This Site posts a form for you to use in submitting reservation requests. We use the information you provide in this form to process your request, and we will retain whatever information you submit in your form, including your name, e-mail address, and any comments or other information that you send via the form, to better serve you.
Passive Information Collection
This Site uses various technologies to passively collect information from you while you are visiting (that is, you do not actively provide this information). Such technologies allow the Site to collect a range of non-personally identifiable information, including your Internet Protocol (IP) address (a unique identifier automatically assigned to your computer when logging onto the Internet), the type of Web browser and operating system you use, the date and time you visit the Site, the specific pages you visit on the Site, and the address of the website you visited before coming to this Site. We typically use such passively collected information for a variety of purposes, such as to administer the Site, customize the Site to your preferences, and compile aggregated statistics for marketing and research purposes. We do not correlate any personally identifiable information with the passively collected information that we collect on the Site. We reserve the unrestricted right to use this passively collected, non-personally identifiable information, including, but not limited to, selling, leasing, permitting access to, or otherwise transferring it to our affiliates, business partners, advertisers, dealers, and other third parties.
Types of passive information collection technologies deserve special mention:
“Cookies” are small text files that store information about your interactions with a particular website, either temporarily (known as a “temporary” or “session” cookie, and deleted once you close your browser window) or more permanently on the hard drive of your computer (known as a “permanent” or “persistent cookie”). Cookies can make it easier to use a website by allowing servers to access certain information quickly:
This Site uses both session/temporary cookies and persistent/permanent cookies to store information that allows us to offer you better customer service and to navigate through the Site with ease. Session cookies can be used to customize a website for a user, such as by storing passwords, preferences, and registration and account information. Persistent cookies eliminate the need for users to reenter information each time they visit a website. To make the Site easier to use, we combine information collected via cookies with personally identifiable information. Note that if you configure your browser to reject cookies, you might not be able to access important functions or areas of the Site or enjoy certain conveniences at this Site.
“Web beacons” (also known as single-pixel GIFs, clear GIFs, invisible GIFs, and 1-by-1 GIFs) are Internet tags that are smaller than cookies and may tell the website server non-personally identifiable information such as the IP address and browser type related to the user’s computer. This Site does not use “Web beacons.”
Active-X Programs and JAVA Applets
Active-X programs and JAVA applets are executable programs transferred to your hard drive that cause your computer to perform complimentary functions in connection with your visit to a website. Active X components are required for Flash programs. This Site does not transfer any Active-X programs or JAVA applets to your computer’s hard drive. Other Uses and Disclosures of Information As indicated above, we use information we collect from you via this Site for a variety of purposes. Unless otherwise provided above, we may also use personally and non-personally identifiable information you submit via this Site in the following ways:
• to tell you about new products and services or other information we think may be of interest to you. If you do not wish to receive such notifications or updates, please contact us at firstname.lastname@example.org and specify which notifications or updates you do not wish to receive;
• to conduct internal marketing and research; and
• to improve the content of the Site.
From time to time, our service providers may have access to information you submit via the Site to provide operational or other support services for the Site (e.g., Web hosting or database services). We have put in place agreements with such service providers to protect against unauthorized uses or disclosures of such information.
Accessing and Correcting Your Information
We take reasonable measures to ensure that personally identifiable information that we collect from you via this Site is accurate, current, complete, and reliable for its intended uses. If you wish to update or otherwise correct personally identifiable information you have provided to us, please resubmit the applicable form on the Site with the updated information or contact us as described in the “Ask Us” section, below.
We will make reasonable efforts to respond to your inquiry, but we may require follow-up or contact information to allow us to verify that you are the person authorized to view the information you are requesting. We may, in our discretion, refuse to allow you access to certain information if, in our view, to provide such access would jeopardize another person’s privacy; would violate any applicable federal, state, or foreign law, regulation, or directive; or would unreasonably burden this Site.
Although we take steps to protect personally identifiable information you provide via this Site from loss, misuse, or unauthorized alteration, no system is 100% secure or error-free. Therefore, we do not, and cannot, guarantee the security or accuracy of the information we collect via this Site, and you acknowledge that you are assuming the risk in transmitting any information to us.
Mail: Workspring 30 West Monroe Street, 4th Floor Chicago, Illinois 60603
Phone: 800 605 9092
We will take reasonable steps to respond to your inquiry and remedy any problems you may bring to our attention.
Updated and effective September 30, 2013.